Communicate Well: Enhance your communication at the workplace.


Most of us spend a great deal of time outside the comfort of our home and familiar surroundings to study or work. For many of us, getting introduced to new surroundings and different people may seem uncomfortable and stressful.
Learning to communicate well takes care of most of our problems. Effective communication skills help us navigate through difficult situations.
At the workplace, to perform the duties that our job profile demands, we need the support of a whole team of people that work with us. Some of us have to build business relationships outside our current place of work. Interpersonal skills may not come easily to many of us. Confronted with a stressful situation at work, how can we manage to figure out a solution that works for us?
Is it possible to maintain a good work-life balance without our personal and professional lives merging and interfering with each other?
Good communication skills promote good relationships in the workplace as well as in personal life.
Our course offering on Communication Skills or Soft Skills gives an in-depth analysis of prominent emotional and interpersonal challenges that an individual struggles with in everyday work life. We offer solutions to help improve people’s ability to express themselves well.
Our Communication Skills course will help you to enhance your verbal and non-verbal communication skills.
Convey information effectively, understand others, and build strong relationships.
Improve your ability to connect with others, resolve conflicts and handle stress in your life efficiently.

Course Description

Effective communication helps in forming and maintaining strong relationships by fostering trust and understanding. Strong communication skills are often linked to career success. They are essential for networking, teamwork, and leadership roles. Good communicators can navigate and resolve conflicts by understanding different perspectives and finding common ground. Clear communication ensures that information is accurately conveyed and understood, reducing misunderstandings and errors. In professional settings, clear communication leads to better collaboration and efficiency, ultimately boosting productivity. Communication skills help individuals express and manage their emotions and understand the emotions of others, leading to better interpersonal interactions. Overall, communication skills are fundamental to personal growth, professional success, and effective interaction in various social contexts.

The modules in this course address both verbal and non-verbal communication. This course is designed for all those who wish to enhance their communication. It also equips you to smoothly navigate through the recruitment process, especially fresh graduates. There are two modules under which there are three chapters each. After each chapter, there are multiple choice questions for self-assessment. The course is structured as a self- learning module

Who should apply?

Anyone with a desire to enhance their communication in personal and professional setting can apply for this course.

What you will learn in this course

This course will give you an in-depth knowledge of various verbal and non-verbal communication skills. In the first module you will learn about effective communication, emotional quotient and conflict management. You will learn about the importance of communication, the barriers of communication, ways to avoid miscommunication, conflict management and emotional intelligence in this module. You will also get access to a bonus chapter which has a series of roleplays which will help you understand how conflict arises and how you can manage it better.

In the second module, you will learn phone etiquette, email etiquette and presentation skills in detail. You will also learn how to use a positive and polite tone while making or receiving a call and while replying to an e-mail, how to groom and present yourself professionally, and tips on improving your body language.

Structure of Course Delivery

The entire course will be made available online. It consists of several in-depth lectures delivered by a subject matter expert, appropriately supported by slides and images where necessary. The delivery has a tremendous degree of versatility. A class may be paused to allow you to take notes and refer to your textbooks (not provided). If you already know a certain part of the lecture, you can rewind it to hear it again or skip a slide or two. You are free to go back over a section at a later time if you need to review it before your assessment. You are free to take the topics in this course in whatever order you choose, even though our curriculum may prescribe otherwise.

Benefits

You will get access to in-depth instructional videos on how to improve your verbal and non-verbal communication in personal and professional setting.

These are easy to follow video lectures. You can access it any time you want.

Chapters

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Ms Anuradha Ramachandran
Academic Mentor

Post Graduate English language trainer from Delhi University. Soft skills training certification from Carlton Management Institute A soft skills and corporate trainer with more than 30 years of training experience. Anuradha’s experience in training is reflected in the courseware, where she has included several real life situations in the form of role plays.

Communication skills are crucial in the job market as it improves teamwork, aids in problem-solving and strengthens leadership. It determines your success whether you are a fresh graduate applying for jobs or a working professional aspiring new heights in your career.

₹999

  • Duration 5 hours
  • Chapters 9
  • Skill Level Beginner
  • Language English
  • Instructor Dr Divya Sunil
  • Instructor Ms Amrutha Babu
  • Instructor Dr Smitha Seshagiri
  • Instructor Ms Anuradha Ramachandran
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